1. About GateKey

1.1GateKey is a mobile platform operated by One Day Less Limited (New Zealand company number 9426373) (“One Day Less”, “we”, “us”). It connects Landowners and Pest Controllers through a permission-based system for pest control missions.

1.2GateKey is a platform only. We are not a pest control provider, landowner, employer, agent, contractor, insurer or party to any arrangement between users.

1.3At this stage GateKey supports firearms and dog-based pest control only. Other methods, such as trapping or poisons, may be added in later releases and will require additional qualifications, information and terms.

2. Accepting these terms

2.1By registering an account, ticking the acceptance box or using GateKey, you agree to be bound by these Terms, including the Data, Privacy and Cookies sections. If you do not agree, do not register.

2.2You must read these Terms in full before registering. You confirm you have had the chance to seek independent legal advice.

2.3If you register on behalf of an organisation, you confirm you have authority to bind it and that it also accepts these Terms.

3. Definitions

3.1In these Terms:

• App means the GateKey mobile application, related websites and services.
• Landowner means a user who lists one or more Properties.
• Pest Controller means a user who offers pest control services, including individual hunters.
• Organisation means a business, club or group with an account, and Organisation Owner means the person who controls that account. Team Member means anyone the Organisation allocates to a Mission.
• Property means land listed by a Landowner, including its boundaries.
• Mission means a pest control activity requested through the App and approved by a Landowner.
• Mission Data means information about a Mission, including requests, approvals, times, locations, species, pest counts and outcomes.
• Data means all information captured by or through the App, including Mission Data, account information, Property information, location data and usage data.

4. Changes to these Terms

4.1We may update these Terms from time to time. We will notify you through the App or by email. If you keep using GateKey after the change takes effect, you accept the updated Terms.

4.2If you do not accept a change, you must stop using GateKey and may ask us to close your account.

5. Who can use GateKey

5.1You must be 18 years or older, have legal capacity to enter a contract, and be located in New Zealand.

5.2GateKey may only be used for Properties and Missions in New Zealand and in compliance with New Zealand law.

6. Your account

6.1You must provide accurate, complete and current information and keep it up to date.

6.2You may hold one account only. Keep your login details secure. You are responsible for everything done through your account and must tell us immediately of any unauthorised use.

6.3We may check information you provide. Currently we manually verify firearms licence information until an automated check with the firearms registry is available. We may verify Organisations by other methods we decide. Verification is limited to the information supplied at that time. It is not a guarantee, endorsement or ongoing check, and you remain solely responsible for the accuracy and currency of your information.

7. Fees and subscription

7.1GateKey is free during the testing phase. A subscription fee will be introduced when GateKey is released to production. We will give notice of fees before you are charged.

7.2A fee only makes you available on the platform and gives you access to interact with Landowners who have given you permission to enter their property. We do not guarantee that you will be selected for any Mission, or any number of Missions, income or outcome.

7.3GateKey takes no part in payment arrangements between users, including pricing, payment, invoicing or disputes about payment, or in any accommodation, travel or other arrangements made between users as part of a Mission. Users make those arrangements directly, at their own risk.

7.4Except where the law requires otherwise, fees are non-refundable.

8. Our role and no verification

8.1We do not own, manage, supervise or control any Property, Pest Controller, Organisation or Mission, and we do not employ or engage any user.

8.2Apart from the limited firearms licence check described above, we do not verify ownership of Properties, authority to manage them, hazard information, identity, qualifications, dog registration, worm treatment, insurance or conduct. Users rely on each other’s information at their own risk.

8.3We make no promise about the suitability, safety, legality or quality of any user, Property or Mission.

9. Testing phase

9.1GateKey is currently in testing. It may contain errors, be unavailable, change or be withdrawn without notice. Features and screens shown in marketing material are concepts and may change.

9.2Feedback you give may be used by us freely and without payment or credit.

9.3Do not rely on GateKey as your only means of communication, navigation or safety.

10. Acceptable use

10.1You must not use GateKey to:

• provide false, misleading or incomplete information, or impersonate anyone;
• enter or hunt on any land without a current approved Mission, or outside its terms;
• break any law, including the Arms Act 1983, Dog Control Act 1996, Trespass Act 1980, Animal Welfare Act 1999, Wildlife Act 1953 or Health and Safety at Work Act 2015;
• harm protected species or act cruelly towards any animal;
• harass, threaten or discriminate against any person;
• share another user’s personal information or Property details outside GateKey, other than as needed for the Mission;
• copy, scrape, reverse engineer, disrupt or misuse the App or its tracking features.

11. Listing your Property (trust-based)

11.1Property listing is on a trust basis. We do not check title, ownership, tenancy or authority.

11.2When you add a Property you warrant that you are its owner or are lawfully authorised to manage it, to grant access and to approve pest control (including firearms and dogs) on it. If others hold rights over the land, such as co-owners, tenants, lessees, mortgagees, covenant holders or licence holders, you confirm you have their permission.

11.3You warrant that the boundaries you provide are accurate and you must correct them promptly if they are wrong or change. You must tell us and update the App immediately if your ownership or authority ends or changes.

11.4If you are not the owner or manager of a Property you list, or you give false or misleading information, you are solely responsible and liable for all resulting loss, damage, injury, claims and costs (including legal costs on a solicitor-and-own-client basis) suffered by us, any Pest Controller, Organisation, or third party, including claims arising from entry onto the land. You indemnify us and those persons against them.

11.5We may remove a listing, suspend or terminate your account and report matters to the authorities.

12. Health and safety information

12.1Before you approve any Mission request, you must record in the App every health, safety and access issue a Pest Controller needs to know about on the Property, and keep it current. Examples include:

• bluffs, mine shafts, open water, bogs, steep or unstable ground, quarries or tracks in poor condition;
• livestock (especially bulls and stock movements), beehives, electric fences, locked gates and dogs;
• poison or bait stations, recent or planned pest operations, aerial work, forestry or farming operations and heavy machinery;
• people on the land such as workers, tenants, visitors, other hunters or contractors, and neighbouring dwellings;
• areas where firearms must not be used and any conditions you require.

12.2If a new hazard arises or you become aware of one after approving a Mission, you must tell the Pest Controller promptly through the App and directly.

12.3You are responsible for any loss or injury caused by a hazard you failed to disclose or described inaccurately. You may have your own duties under the Health and Safety at Work Act 2015. We do not give advice on those duties.

13. Approving and managing Missions

13.1You decide whether to approve or decline each request and may decline without giving reasons. You choose which Pest Controller or Organisation to give a Mission to, at your own risk.

13.2Approval covers only the specific Mission, people, dates, times and activities you approve. It is not a general right of access.

13.3You may withdraw approval at any time through the App. We cannot guarantee the Pest Controller sees it immediately, so if they are on your Property, also contact them directly.

13.4Review the information on each Pest Controller or Organisation yourself. We do not guarantee it.

14. Landowner responsibility

14.1You are responsible for your decisions, for who you permit on your land, and for protecting your own people, livestock, pets and property. We recommend you check that your insurance covers pest control activity.

14.2Any dispute about damage, injury or conduct on your Property is between you and the person involved. We are not responsible for loss or damage on or to your Property.

15. Staying within boundaries

15.1You must stay within the boundaries shown by the Landowner for the approved Mission and within the approved dates and times. You must not enter neighbouring land.

15.2The only exception is passing through the Property to reach adjoining public conservation land (such as DOC land), where lawful public access exists and you hold any permit or authority required for that land. Landowner approval does not give you rights over that land and its own rules apply.

15.3Follow all Landowner conditions, including routes, gates, vehicles and hazards. Leave gates as you found them. Do not bring people or dogs who are not approved for the Mission.

15.4Entering outside these limits may be trespass, for which you are solely responsible.

16. Firearms licence

16.1You must hold a current New Zealand firearms licence suitable for the firearms you use, and comply with the Arms Act 1983 and its regulations, including safe storage, transport and use.

16.2You must give accurate licence information and consent to our checking it.

16.3You must update GateKey immediately if your licence is revoked, suspended, expired, surrendered or made subject to new conditions, or if you cease to be a fit and proper person for any legal reason, such as a criminal conviction or protection order. You must stop accepting or carrying out Missions involving firearms from that moment and notify us at [email protected].

16.4If you fail to do so, you are solely liable for the consequences. We may suspend or terminate your account, tell affected Landowners and report to the authorities. We may ask you to re-verify at any time.

17. Dogs

17.1You must give accurate information about each dog you use on a Mission, including that it is legally registered under the Dog Control Act 1996, has been treated for worms (including hydatids) as the law and good practice require, and wears a working tracking collar. You must keep this information current and confirm it before each Mission.

17.2If any dog information is false, incomplete or out of date, you are liable for all resulting loss.

17.3You are fully responsible and liable for your dogs’ behaviour, including injury or death to people, livestock, pets or wildlife, property damage, and spread of disease or parasites. You indemnify us and the Landowner against all resulting claims and costs.

17.4Keep dogs under control and do not allow them to chase livestock or protected wildlife.

18. Conduct on a Mission

18.1You must:

• obey all laws and good practice for firearm safety, including positively identifying your target and what lies beyond it;
• not take part in a Mission while under the influence of alcohol or drugs, or when unfit;
• act humanely and avoid protected species;
• respect the Landowner’s property, people, stock and conditions;
• report any injury, incident, damage or lost animal to the Landowner immediately;
• keep Landowner and Property information confidential and not publish photos or details of the Property without consent;
• leave the land tidy.

19. Mission reports

19.1You must report honestly and accurately how many pests were seen and dispatched, the species, and other Mission details. Reports are used for Landowner records and national reporting, so false or careless reports may lead to suspension.

20. Your own responsibility

20.1You are an independent operator and not an employee, agent or contractor of GateKey or One Day Less.

20.2You are responsible for your skills, qualifications, equipment, insurance, tax, ACC, safety, transport, accommodation and payment arrangements. We recommend public liability insurance.

20.3We provide no training and do not supervise your work. You take part in Missions at your own risk.

21. Organisation accounts

21.1Organisation Owners are ultimately responsible for every Team Member they allocate to a Mission, as if each act or omission were their own. This includes conduct, firearms licences, dog information, equipment, safety and any loss caused.

21.2Before allocating a Team Member, the Organisation Owner must check the person’s identity, firearms licence and dog information, and ensure they have read and comply with the Pest Controller terms in this document.

21.3You must remove any Team Member who loses a licence or becomes unfit, and tell us immediately.

21.4We may verify Organisations in ways we decide, including those that are not registered companies, and may ask for more information. You indemnify us against claims arising from your Team Members’ acts or omissions.

22. Emergencies

22.1GateKey is not an emergency service. In an emergency, call 111 first, then notify the Landowner (and your Organisation Owner if relevant).

22.2We do not monitor messages, Missions or locations for emergencies and will not send help.

23. Not a safety device

23.1GateKey is not a safety device and does not replace a Personal Locator Beacon (PLB), satellite communicator, radio, first aid kit, or leaving your intentions with a trusted person.

23.2We strongly recommend carrying a PLB and suitable communications on every Mission, especially in remote areas where cell coverage is limited.

24. Location tracking

24.1While a Mission is active, the App tracks Pest Controllers’ location and shows it to the relevant Landowner (and Organisation) to support coordination. By starting a Mission you consent to this.

24.2Location coordinates are stored for 30 days and then deleted. Mission outcomes and other Mission Data are kept as set out in the Privacy section.

24.3Tracking is not 100% accurate. It depends on cell coverage and on your phone’s settings (such as location services, background activity and battery saver) being enabled for the whole Mission. If these are off, or coverage is poor, you may not be tracked and arrival, departure and progress notifications may be late, wrong or missing.

24.4Tracking must not be relied on for safety, search and rescue, or as proof of where anyone was. We are not liable for inaccurate, delayed or missing tracking.

25. Data ownership

25.1As between you and One Day Less, One Day Less owns all Data captured on or through GateKey, including Mission Data, Property and boundary information, reports, location and usage data, and any compiled or anonymised datasets.

25.2To the extent you hold any rights in Data you provide, you grant One Day Less a perpetual, irrevocable, worldwide, royalty-free, transferable licence to use, store, analyse, combine, anonymise and share it for any purpose connected with GateKey, pest control reporting and our business.

25.3Ownership does not remove your rights over your personal information under the Privacy Act 2020, which are set out in the Privacy section.

26. Mission data and national reporting

26.1By registering and using GateKey you give One Day Less permission to use Mission Data for nationwide pest control reporting, research and planning.

26.2Data shared outside One Day Less for this purpose, for example with agencies such as the Department of Conservation, regional councils or other government bodies, will be anonymised and aggregated so that individuals and Properties cannot be identified.

27. Privacy policy

Who we are

27.1One Day Less Limited is the agency responsible for personal information collected through GateKey. Privacy contact: [email protected].

What we collect

• your name, email address, phone number and profile photo;
• Property details and boundaries (Landowners);
• firearms licence details, and dog registration and worm treatment details (Pest Controllers);
• Organisation details and Team Member information;
• Mission requests, approvals, reports, pest counts and outcomes;
• live location of Pest Controllers while a Mission is active;
• technical and usage information such as device type and login records.

Why we collect it

27.2We collect it directly from you to run the platform, verify accounts, connect users, show Mission activity to the relevant people, keep Mission records, improve GateKey, meet legal duties, and produce anonymised national pest control reporting.

27.3Providing this information is voluntary, but if you do not provide it you will not be able to register or use GateKey properly.

Who sees it

27.4Other users see only what they need for a Mission, for example a Pest Controller’s name, photo, dog information and live location are visible to the Landowner of an active Mission, and Property details are shown to Pest Controllers the Landowner has approved. We also share information with service providers who help us operate GateKey, where required by law, and in anonymised form as described above. We do not sell your personal information.

Storage and overseas providers

27.5We use Supabase for our database and sign-in. Your information may be stored on servers outside New Zealand. Our providers act as our agents to store and process information on our behalf and are not permitted to use it for their own purposes. We take reasonable steps to ensure it is protected.

Security and breaches

27.6We take reasonable steps to protect personal information from loss, misuse and unauthorised access. If a privacy breach is likely to cause serious harm, we will notify the Privacy Commissioner and affected people as soon as practicable.

Keeping information

27.7Location coordinates are deleted after 30 days. Account information is kept while your account is active and as needed afterwards for legal and record-keeping reasons. Anonymised Mission records may be kept indefinitely.

Your rights and complaints

27.8You may ask for access to, and correction of, your personal information at any time by emailing us. If you are unhappy with how we handle your information, contact us first. You may also complain to the Office of the Privacy Commissioner at privacy.org.nz.

Children

27.9GateKey is for people aged 18 and over. We do not knowingly collect information from anyone younger.

28. Deleting your personal information

28.1To have your personal information deleted, email [email protected] from the address on your account. We will action your request within 7 days of receiving it.

28.2On deletion we remove your personal details and close your account. We may keep records that no longer identify you, such as anonymised Mission outcomes and pest counts, and information we must keep by law or to deal with a dispute or safety matter.

28.3Deleting your account does not end your responsibility for anything done before deletion.

29. Cookies and similar technologies

29.1GateKey and our website do not use cookies for advertising, analytics or tracking.

29.2The App may store essential sign-in information on your device so you stay logged in. This is needed for the App to work and is not used to track you.

29.3The App asks for permission to use your device’s location, and may ask for camera, photos or notifications. You can change these in your phone settings, but some features will not work without them.

29.4If we introduce cookies or tracking tools in future, we will update these Terms and tell you before they are used.

30. Individual responsibility

30.1GateKey and One Day Less are not responsible for the behaviour of any individual using GateKey. Each user is responsible for the information they provide and for their own actions, omissions and decisions.

31. Disclaimers

31.1To the fullest extent permitted by law, GateKey is provided “as is” and “as available”, without warranties of any kind. We do not warrant that it will be accurate, secure, continuous, error-free or suitable for your purposes.

31.2We do not guarantee any Mission, outcome, income, pest reduction or that any user’s information is true.

31.3Nothing on GateKey is legal, safety, financial or professional advice.

32. Limit of liability

32.1To the fullest extent permitted by law, One Day Less, its directors, employees and contractors are not liable for any loss, damage, injury, death, cost or claim (including indirect, consequential or loss of profit) arising from your use of GateKey, any Mission, any user’s acts or omissions, any inaccurate information, tracking failures, or loss of data.

32.2If liability cannot be excluded, our total liability to you is limited to the fees you paid us in the previous 12 months or NZ$100, whichever is less.

33. Your indemnity

33.1You indemnify One Day Less, its directors, employees and contractors against all claims, loss, damage and costs (including legal costs) arising from your breach of these Terms, your information, your actions or omissions, or (for Organisations) those of your Team Members.

34. Consumer law

34.1If you use GateKey for business purposes, you and we agree that the Consumer Guarantees Act 1993 does not apply, to the extent the law allows. Nothing in these Terms limits any right you have under New Zealand law that cannot lawfully be excluded.

35. Third parties and events beyond our control

35.1GateKey relies on third parties such as hosting, maps, phone networks and app stores. We are not liable for their failures or for events beyond our reasonable control, such as outages, weather or natural disasters.

36. Suspension and termination

36.1We may suspend, restrict or terminate your account or any listing at any time, with or without notice, including for breach of these Terms, unverified or false information, safety concerns or legal reasons.

36.2You may close your account by emailing us. Clauses that by their nature should continue (including liability, indemnities, data and disputes) survive termination.

37. Intellectual property

37.1The App, its name, branding, design and software belong to One Day Less. You may use it only as permitted by these Terms.

37.2You keep the right to use content you create, but you grant us the licence described in the Data ownership section.

38. Disputes

38.1If a dispute arises between you and us, you must first notify us in writing and try in good faith to resolve it through discussion, then mediation in New Zealand, before starting court proceedings.

38.2Disputes between users are for those users to resolve. We are not obliged to take part.

39. Governing law

39.1These Terms are governed by New Zealand law. Disputes are subject to the exclusive jurisdiction of the New Zealand courts.

40. Contact and notices

40.1Contact us at [email protected]. We may give notices to you through the App or by email.

41. Other terms

41.1These Terms are the entire agreement between you and us about GateKey. If part of them is unenforceable, the rest remains in force. Failure to enforce a right is not a waiver. You may not transfer your rights; we may transfer ours.